Terms & Conditions

  • Offer valid at Sheraton Grand Macao Hotel, Cotai Central only.
  • Offer is valid from now until December 27, 2018:
    • Booking period: From May 1, 2018 until December 25, 2018
    • Stay period: From May 3, 2018 until December 27, 2018.
  • Offer is subject to availability at the time of reservation.
  • A limited number of rooms may be available at these rates.
  • All rates are in HKD and exclusive of 10% service charge and 5% government tax.
  • The package rate is subject to change and differs on weekdays, weekends and public holidays.
  • Reservation must be made at least 48 hours in advance for this hotel package.
  • Blackout dates and other restrictions may apply.
  • Package is fully pre-paid, non-cancellable, non-changeable and non-refundable.
  • Package inclusions are on a per stay basis and all services must be redeemed after check-in and before check-out.
  • Unused package components/benefits cannot be deferred to future use or redeemed for cash either in full or in part.
  • Spa treatment reservation requires at least 24 hours in advance
  • Additional guests are subject to an extra charge of HKD275++ per person per night, room only. There is a maximum of 2 adults and 2 children, or 3 adults per room, with maximum of one rollaway bed per room.
  • Package rates are for single or double occupancy only.
  • Additional guests need to be arranged through email to Reservation.Macao@sheraton.com or by calling the toll-free numbers
    • China: 4001 693 388
    • Hong Kong: 3051 2898
    • Macau: 6269 9088
    • International: +853 6269 9088
  • A charge equivalent to the total package price plus service charge and government tax will be imposed for No Show.
  • Any extension after check in is subject to availability and at the Hotel’s Best Available Rate.
  • Offer not applicable to groups.
  • Not to be combined with other offers or promotions and subject to change.
  • Not responsible for omissions or typographical errors.
  • Void where prohibited by law.
  • In the event of any conflict between the English and other language versions, the English version shall prevail.

Make your Spa treatment appointment after this room package is successfully booked:

  • Please make the appointment via online form
  • Spa treatment reservation must be made at least 24 hours in advance
  • For enquiries, please contact Shine Spa at +853 8113 0222 / ShineSpa.Macao@sheraton.com

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